Tickets for all major events are available from Ticketmaster or at the gate on the event day (subject to remaining availability for the event).
For all ticketing enquiries and telephone bookings please contact Ticketmaster on 136 100. For online bookings go to www.ticketekmaster.com.au.
Wheelchair and Special Access Ticketing
Please refer to Ticketmaster Australasia's purchase policy below:
Our goal at Ticketmaster Australasia Pty Ltd ("Ticketmaster") is to make your purchasing experience easy, efficient and equitable, so we can get you on your way to live events as quickly as possible. The following policies are designed to ensure your satisfaction and understanding of our purchase processes. If you have any questions about the information below, please Contact us.
Who You Are Buying From
Ticketmaster acts as an agent for those who are promoting, presenting, hosting or otherwise providing the events for which you purchase tickets ("Presenter"). As such, except as specified in these terms and conditions, Ticketmaster will not be held personally liable for any dispute over an event or a ticket purchase. If you are using the Site to purchase a ticket for an event that is located in Australia, then you will be contracting with Ticketmaster as agent for the Presenter (and the tickets will be sent from Australia), regardless of whether you are located in Australia or elsewhere.
Details of the Presenter for a particular event can be obtained from Ticketmaster. Each ticket is issued subject to the terms and conditions of the Presenter and/or venue at which the relevant event is held ("Venue"). Full details are normally available on the event website or at the Venue box office.
Pricing and Availability
Ticketmaster sells tickets on behalf of Presenters, which means Ticketmaster does not set the ticket prices or determine seating layouts. Tickets are generally sold through several distribution points, including online, contact centres, outlets and box offices. Most distribution points generally access the same ticketing system and inventory. Therefore, tickets for popular events may sell out quickly. Occasionally, additional tickets may be available prior to the event. However, Ticketmaster does not control this inventory or its availability.
Refunds, Exchanges and Replacement Tickets
Before purchasing tickets, carefully review the event and seat selection details. Ticketmaster does not issue an exchange or refund for a lost, stolen, damaged or destroyed ticket (including where a ticket does not arrive in the mail) unless (a) Ticketmaster can identify at the Venue the actual seat corresponding to the ticket for that event, or in the case of a general admission ticket, Ticketmaster is able to identify (acting reasonably )and cancel the relevant ticket, and (b) you give Ticketmaster a reasonable amount of notice ahead of the event that the ticket has been lost, stolen, damaged or destroyed, in which case Ticketmaster will issue a replacement ticket to you for a reasonable administration fee. A change in personal circumstances does not entitle a ticket holder to return or exchange a ticket.
Subject to any statutory rights of refund (including, without limitation the provisions of the Australian Consumer Law), if an event takes place then generally there is no right to a refund or exchange, including where a ticket holder cannot attend because of adverse weather conditions.
Limitation of Liability
To the extent permitted by law, neither the Presenter nor Ticketmaster shall have any liability to you beyond the face value of the ticket purchased plus the relevant per ticket service charge. Neither the Presenter nor Ticketmaster shall be liable for any loss of enjoyment or wasted expenditure. Personal arrangements including travel, subsistence and accommodation relating to the event which have been arranged by you are at your own risk. The Presenter and Ticketmaster accept no responsibility for any personal property.